Subscription for RTT service

Discussion in 'Support' started by Mary Ellen, Mar 12, 2018.

  1. Mary Ellen

    Mary Ellen Member

    Hi Tom,
    I have sent you a couple of emails about the RTT service. Under the 'classes' tab, I can see all of the subscription services offered, but not the ability to sign up for any of the classes. Not sure if this is a bug for my logon, or whether the services are not currently available?

    Please advise.

    Mary Ellen
     
  2. FlyingDoc

    FlyingDoc Active Member

    Mary
    this is the same for me but if you go to the "Trade Alerts Performance" link you can find links to the sign up pages for each of the services ... This worked for me this morning

    Peter
     
  3. tom

    tom Administrator Staff Member

  4. Mary Ellen

    Mary Ellen Member

    Tom,
    Are you no longer allowing people to sign up for 3 months or 6 months at a time to the RTT service? I just see access to sign up one month at a time. I am probably looking in the wrong place!
    Regards,
    Mary Ellen
     
  5. tom

    tom Administrator Staff Member

    Hi Mary Ellen,

    We changed it to monthly but I could talk to Dan about adding the in the multiple month discounts again.
     

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