Missing Backtrader Prices

Discussion in 'OptionVue Forum' started by StuartP, Apr 21, 2017.

  1. StuartP

    StuartP Member

    Hi All

    Help needed!

    In OV I'm getting live prices populate fine but when I go into backtrader all the prices are missing, I've been using OV in backtrader no problem for several months so I'm not sure what's changed to cause the prices to drop out. How do I get the prices to populate again backtrader ?

  2. ACS

    ACS Well-Known Member

    Go to the Help menu and click on About Optionvue. See if Backtrader is checked.
  3. Rtb

    Rtb Well-Known Member

    Another thing you can try if you haven't already is click the data refresh button which is next to the printer icon. If this doesn't work click define and uncheck the autostrike enabled box.
  4. StuartP

    StuartP Member

    Just tried both of the above and no difference and also upgrade to 8.20 and still no backtrader?
  5. Rtb

    Rtb Well-Known Member

    Stuart I would contact Optionvue Tech support, they offer remote support and will be able to fix the problem for you if you haven't already found a solution.

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