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Issue with OV SPX Matrix

Discussion in 'OptionVue Forum' started by AKJ, Aug 12, 2016.

  1. AKJ

    AKJ Well-Known Member

    Haven't had this issue before, but for some reason, but SPX matrix is only going half-screen and only shows strikes from 2100-2160. Changing the parameters in the "Define" window does not fix it (ie going from Moderate to Large number of strikes or from 10 to 25 point strikes)

    I am only having this issue in SPX, RUT and others working just fine.

    Anyone have an idea how to fix? Closing OV did not fix. Restarting my computer did not fix. SPX has been working fine since the last update, this issue is new to me today.

    THanks,

    upload_2016-8-12_12-48-42.png
     
  2. AKJ

    AKJ Well-Known Member

    Turns out I had a corrupted asset file. OV support helped me fix it! Thank you James!
     
  3. Rtb

    Rtb Well-Known Member

    I downloaded 3 years of asset files yesterday for the SPX and i now have problems with the amount of contracts i can view(no problems before download) How do you find the corrupted assest file and fix the problem.
     
  4. Kevin Lee

    Kevin Lee Well-Known Member

    Right click on SPX and then click "DA".

    upload_2016-8-22_9-19-52.png
     
    HowardS and Rtb like this.
  5. DavidF

    DavidF Well-Known Member

    Had exactly same issue this morning, tried same solutions, no help.... and then remembered this thread. Fixed. thanks guys :)
     

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