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How to cancel a Class membership

Discussion in 'Support' started by Larry H, Jul 10, 2016.

  1. Larry H

    Larry H Guest

    I have sent at least two emails requesting my Road Trip Trade membership to be canceled without any reply or confirmation. What do I have to do?
     
  2. Troy Cassel

    Troy Cassel New Member

    When you log in go to billing in the upper right hand side then click subscriptions, you should see a button to cancel membership to RTT :)
     
  3. tom

    tom Administrator Staff Member

    Hi Larry. I'll cancel it manually for you.
     
  4. Harry

    Harry Well-Known Member

    Hi Tom, just in case my emails are going to spam folder: I sent couple of emails about a) Kevlar and b) RTT. I am not able to access Kevlar even though I think the trial started a few days back, and I am not able to access RTT even though I was billed today. Could you please check? I have tried logging out and in, and I have tried using a different browser.
     
  5. tom

    tom Administrator Staff Member

    Hi Harry. I'll take a look at your record and fix it manually :)
     
  6. tom

    tom Administrator Staff Member

    Please give it a try now Harry.
     
  7. Harry

    Harry Well-Known Member

    Looks good now. Thanks !
     

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