I have been trying to watch the ARF files in Library and am receiving the following error message: "Unknown file format. You may update your Network Recording Player and try again"
I downloaded the latest ARF player from the website. The player shows that I have Version 126.96.36.19915.
Is this not the correct version to play the ARF files from the Library?
Thanks for any insights.
If you just want to watch the video then the Wistia streaming version has always worked for me. If you want to save a file then download the .mp4 version. It looks like the .arf files are compressed and you will need to down load and unzip them in order to play them.